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steve portigal podcast

steve portigal podcast

Steve spoke to the Denver UX Book Club . I look at needs as proximate needs and ultimate needs. She describes the different roles she’s had in different organizations, moving from design to research, and explains the change effort underway at Kelley Blue Book. So the experiences we deliver, if they are not […], This episode of Dollars to Donuts features my interview with Amber Lindholm, the Head of User Research at Duo Security. She has left her mark on many different industries but has realized that the skills of design never change. ‎Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. In today’s episode I speak with Aviva Rosenstein, the Senior Manager of User Experience Research at DocuSign. [43:43] I sympathize with you as a fellow podcast host to say somebody else’s name comfortably is hard even when you’ve asked them before the recording went on was like I … Excellent resource for UX researchers! Dan Berlin, SVP, Experience Research, Mad*Pow. Steve has 3 jobs listed on their profile. He is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights, and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. By Steve Portigal. So the experiences we deliver, if they are not of quality, the…, This episode of Dollars to Donuts features my interview with Amber Lindholm, the Head of User Research at Duo Security. These interviews are well worth the time for anyone interested in: (a) the craft of UX or design research, (b) the growth and development of research groups or professions within an organization, and (c) the culture of research within an organization. One of the challenges we face is getting “credit” for the work that […], In this episode of Dollars to Donuts I speak with Juliette Melton, Director of User Insight and Strategy at The New York Times. Hear all of Steve's show with the news, travel and breaks taken out. We talk about establishing research in an organization for the first time, building up a diverse set of research collaborators, and the pleasure of taking on certain types of challenges. T…, “Service is when a person leaving the store getting more than they expected”. Posted on October 8, 2014 by Steve Portigal . First when she was studying Economics and Finance, later when she was studying Architecture and Design. Sara Cambridge, Senior User Experience Researcher, Google. Adam Churchill took the opportunity to interview a few of our favorite authors to dig a little deeper into the tools and techniques you can use in your day-to-day work. In this episode I chat with Elizabeth Kell, the Senior Director of User Research at Comcast. Steve speaking to the Denver UX Book Club. I’m always looking for something new, something else. We talk about driving change as an experiment, exposing the organization to how customers solve problems, and engineering psychology. She shares her creative process of writing books and recommends how to stay on top of new psychology research that can be used in design. Steve is the author of Interviewing Users: How to Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories. NOVEMBER 12, 2020 Sponsored By: helixsleep & SquattyPotty. I eagerly wait for each new episode! Interviewing Users: How to Uncover Compelling Insights, 27. Latest was Why UX? Colin MacArthur of the Canadian Digital Service, UX Writing: An interview with Torrey Podmajersky, 25. The podcast is great for the content and for observing interviewing style. We discuss the evolution of user research, collaboration between disciplines and the journey versus the destination. Learn More. If you haven’t listened to part 1 yet, you can find it here. We talk about bureaucracy hacking, spreading the gospel of research throughout government, and embedding researchers in complex domains. Today I chat with Kavita Appachu, the Senior Manager of User Experience Research at Kelley Blue Book. Twenty years later he finds himself working as a Senior UX Design Lead for Ericsso…, In this episode of Dollars to Donuts I speak with Laith Ullaby, the Head of Research at Udemy. Helena and her business partner Jayden reflect on their business marriage - who is super approachable and who is playing hard to get? Stephen Rothermel, UX Researcher, Zoho Corporation. Their present, what do they do on a daily basis? But I think there’s a lot of strength in welcoming people with different perspectives onto your team, so some…, This episode of Dollars to Donuts features my interview with Chris Kovel, the Head Of Research at First Abu Dhabi Bank (FAB). Welcome to “Making Friends With…” - a new special series where the Tech for Good Live team sit down for an in-depth interview with someone who is doing exceptional work in the tech industry. In this episode, Bex and Jonny chat with user research extrordinaire Steve Portigal, author of Interviewing Users and Doorbells, Dangers and Dead Batteries. In this episode of Dollars to Donuts I speak with Vicki Tollemache, the Director of UX Research at Grubhub. Michelle talks about the challenge and opportunity of running a large team remotely. This podcast and the work Steve Portigal is doing is pushing our industry forward! This episode features Gabe Trionfi, the Manager of Research at Pinterest. Thanks to Nora Horn, Simon Dybdal and Preely with the creation of this episo…, In this episode of Dollars to Donuts I speak with Juliette Melton, Director of User Insight and Strategy at The New York Times. We discuss how to manage incoming research requests, running a weekly research session for testing designs, and why candidates should come into job interviews with a point of view about the company’s product. He is the author of Interviewing Users: How to Uncover Compelling Insights. I think that researchers can bring a kind of brightness into a […], This episode of Dollars to Donuts features my conversation with Ashley Graham, a design research leader at IBM. Something that I’ve really changed the way I thought about since I’ve been at Express Scripts — we are in the healthcare ecosystem. Today’s guest is Frances Karandy, a senior manager within the Customer Experience Group at Citrix. We discuss doing product-focused research in a company with a large number of products, what to look for when hiring researchers, and how to select projects that not only support the business but also help team members to develop. 27# Laura Klein // UX for Lean Startups, 27. 29# Susan M. Weinschenk // 100 things every designer needs to know about people, Why UX? If you’re working on a product that has got some more foundational issues […], This episode of Dollars to Donuts features Kathleen Asjes of Schibsted Media. Often the idiosyncrasies in people’s research and the sort of surprises that don’t fit…, Today Kevin Fox works at EGGS Design, but his journey to this job and into service design was not as straight as can be. Ep. It’s not so much about which university do I go to and […], In this episode of Dollars to Donuts, I talk with Tomer Sharon, the Head of User Research and Metrics at Goldman Sachs. Not only do you get to hear fascinating stories about how research is being integrated into these companies, but you get to hear the master interviewer himself, Steve Portigal, in action! A podcast where we talk with the people who lead user research in their organizations, hosted by Steve Portigal. An ultimate need is why the product exists in the first place. Podcast Steve Gruber, President Trump comes out swinging in his first interview of significance since the Election. When I look at the wonderful research community, I don’t see a ton of people that look like me and so ev…. We talk about updating the old “design research” label, user research in a journalism culture, and the role of coaching. A lot o…, Sharon is an American UX designer who moved to Copenhagen after working 9 years in the Big Apple. View Steve Portigal’s profile on LinkedIn, the world's largest professional community. OCTOBER 29, 2020 Sponsored By: helixsleep & FixYourLid. Many years after we … Host on Dollars to Donuts and Guest on Nie Tylko Design, Tech for Good Live, UX Australia, and User Defenders: UX Design an…. Five Best Steve Portigal Podcasts For 2020. And so I view my […], In this episode of Dollars to Donuts I speak with Laith Ullaby, the Head of Research at Udemy. One of the challenges we face is getting “credit” for the work that we’ve done. We discuss the challenges of user research – and digital product development – in government, embedding researchers into product teams but maintaining a guild model to connect them, and how research […], This episode of Dollars to Donuts is part 2 of my conversation with Leisa Reichelt of Atlassian. Out in the field, he has interviewed families eating breakfast, hotel maintenance staff, architects, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. Great insights for user researchers/UXers. Tiempo: 26:27 Subido 08/08 a las 16:44:54 20222267 Fred Beecher, Sr. Review our. It gives them a little bit more purv…, In this episode of Dollars to Donuts I speak with Laura Faulkner, the Head of Research at Rackspace. Stuffed full of practical insights. He also wrote Doorbells, Danger, and Dead Batteries: User Research War St… All researchers say to some degree that they don’t necessarily have a traditional background when they come into the research field. He is the author of Interviewing Users: How to Uncover Compelling Insights. For our research, we planned to speak with people who we saw taking videos with their smart phones. Juliette Melton of The New York Times, Think like a UX researcher: An interview with David Travis and Philip Hodgson, Meaningful Work: An interview with Daniel Szuc and Jo Wong, User research in government: An interivew with Matthew McCallum, The Boss is away: An interview with Michelle Spencer, Daily Boost | Daily Coaching and Motivation. WHY UX? That’s the sign of a really good researcher – it can never be just about research for research’s sake, like this is a cool project, this is a neat thing, I really wanna go in-depth and understand perceptions of XYZ with these peop…, From Milano in Italy, through Delft in the Netherlands, and ending up in Stockholm in Sweden. In the final episode of the season I speak with Monal Chokshi, Head of User Experience Research at Lyft. Thank you so so much. My consulting projects range from weekly coaching to intensive multi-month engagements. Steve shares tales from his new life, unbelievable past adventures, talks to pro wrestling pals...you name it, Steve's on it. We discuss the partnership between qualitative and quantitative research at Etsy and how his background in journalism helps him with the storytelling aspects of managing the research function. It doesn't get much more Swedish than that! And it can …, In this episode of Dollars to Donuts I speak with Kathryn Campbell, the Director of Research & Insights at Ticketmaster. where Helena interviews the host of the podcast 'What Is Wrong with UX?' Steve has facilitated and encouraged knowledge sharing between research professionals from even before he wrote a book about…, Susan "The Brain Lady" Weinschenk guests the show after the CPHUX Book Club read her recognized book "100 Things Every Designer Needs to Know About People". This episode of Dollars to Donuts features part 1 of my two-part conversation with Leisa Reichelt of Atlassian. and author of the books 'UX for Lean Startups' and 'Build Better Products', the one and only, Laura Klein. Instead, he got a job as a test analyst, however, after questioning too much how the product was designed, he ended up as the company’s UX/UI designer. During his virtual seminar , Steve explains that synthesis is the process of turning field data into insights and then how you move to ideation to turn insights into solutions. I’m really into the idea of questioning what we do. Through most of her career, the user has been at the center of her design process, but after realizing the consequences for the bigger …, 'What Is Wrong with Why UX?' We explore how to make all types of research actionable, the benefit of doing your own recruiting, and the evolution from building a usability lab to having an in-house research capability. 56 episodes totalling 52 hours, 10.8 minutes. This episode features Pree Kolari, the Senior Director of Design Strategy and Research at eBay. We talk about corporate versus government work, scaling research, and changing organizational DNA. My guest today is Nancy Frishberg, the manager of user research at Financial Engines. Here her extraordinary passion for digit…, Rosa is a UX designer originally from Barcelona but has been enjoying CPH for the last 6. In our conversation, we discuss her small-but-mighty team, Edmund.com’s collaborative workplace culture, and the personal driver of “doing good.”. We talk about the growth of Comcast’s user research practice, essential soft skills for research candidates, and putting a human face on the people that use your products. Everyone from PMs to designers, researchers, obviously, engineers, data scientists, marketing, we’re all trying to to understand our clients, we’re all taking part in that process in some way, shape or form. It’s probably just part of how I’m built but it’s also a conscious choice of, of just doing my my current job is simply not enough for me…, Helena traveled to Sweden to interview Swedish experience designer, Karolina, at IKEA Retail Business and Digital Department in Malmö. Listen online, no signup necessary. Welcome to the debut episode of Dollars to Donuts. We discuss the curation of research repositories, using research to go beyond fixing things, and building processes and tools that can be used by researchers and people who do research. Kevin finished a bachelor in architecture but never worked as an architect. Thanks to Pavel Bavtra and Simon Dybdal for making this episode!…, This episode of Dollars to Donuts features my interview with Danielle Smith, the Senior Director of Experience Research & Accessibility at Express Scripts. These words from a supermarket training course for new employees proved to determine the direction of Helena’s life. Steve Portigal is the founder and principal of Portigal Consulting, a boutique firm that brings together user research, design and business strategy. Steve Portigal of Portigal Consulting uses the methods of synthesis and ideation to approach this crucial next step. But I think there’s a lot of strength in welcoming people with different perspectives onto your […], This episode of Dollars to Donuts features my interview with Chris Kovel, the Head Of Research at First Abu Dhabi Bank (FAB). Fantastic perspectives on doing great user research. Steve Portigal is an experienced user researcher who helps companies harness the strategic power of insights. I’m a HUGE fan – and I’m personally grateful for his investment in the research community, Ellie Kemery, Head of UX Research, SAP Concur. Links: Steve on the Web. And so I view my role and us…, Guiseppe's first job as an intern at an internet marketplace company ended abruptly as the company went bankrupt as a consequence of the dot.com bubble in 2000. Did I totally screw up the name? Transcript Steve Portigal: Welcome to Dollars to Donuts, the podcast where I talk with the people who lead user research in their organization. We talk about driving change as an experiment, exposing the organization to how customers solve problems, and engineering psychology. Some parts […], In this episode of Dollars to Donuts, I speak with Marianne Berkovich, Head of User Research & Consumer Insights at Glooko. Ellie Kemery, Head of UX Research, SAP Concur. Often the idiosyncrasies in people’s research and the sort of surprises that don’t fit within […], In this episode of Dollars to Donuts I talk to Jesse Zolna, who leads the User Experience Research Team at ADP’s Innovation Lab. Karolina originally wanted to become a 3D animator, but after being taught many things she wasn't interested in learning, she now, two decades later, finds herself enablin…, Have you ever woken up to realize you are not where you are supposed to be? Ruth Ellison of Digital Transformation Agency. This episode of Dollars to Donuts features my interview with Danielle Smith, the Senior Director of Experience Research & Accessibility at Express Scripts. Fifty Best Portugal Podcasts For 2020. Juliette Melton of The New York Times, 21. We discuss how to manage incoming research requests, running a weekly research session for testing designs, and why candidates should come into job interviews with a point of view about the company’s product. Judd and I speak about their model for embedding talented generalists with product teams, skill-sharing among researchers, and just what exactly makes research “sexy.”, Today’s guest is Carol Rossi. He knows nothing will happen with the research unless he pulls the work forward into the org. We talk about how to assess potential hires for user research positions, infrastructure for capturing and searching a body of data, and developing a practice inside a willing, yet large, organization. OCTOBER 23, 2020 Sponsored By: Manscaped & HelloTushy. 30# Steve Portigal // User Research War Stories, Empathy for the future self: An interview with Amy Bucher, Figure it Out: An interview with Stephen P Anderson and Karl Fast, Why UX? Latest was My Portugal - Magnus. In our conversation, we talk about what happens when research need exceeds resources, the importance of keeping the knowledge inside the organization, and the benefit of diversity in a research team. Established in 2001, Portigal Consulting helps organizations bring insights about their users into their design and development processes. An ultimate need is why the product exists in the first place. Running ideation or concepting workshops can tip the energy of the team forward and shift the momentum. Dollars to Donuts is quickly becoming my favorite UX podcast. Whenever there is availability of somebody that might normally work on the marketplace side, they might tag team on an account manager project and that helps to inform them about that product. So if you take for example, a …, This episode of Dollars to Donuts features my interview with Noam Segal, the Director of Research at Wealthfront. As an agency person it’s great to hear what’s going on in enterprise UX research. By Steve Gruber. 31# Helena Levison Jayden Hanly. We talk about bureaucracy hacking, spreading the gospel of research throughout government, and embedding researchers in complex domains. Whenever there is availability of somebody that might normally work on the marketplace side, they might tag team on an account manager project and that helps to inform them about that product. 31# Helena Levison & Jayden Hanly, Why UX? I’m a HUGE fan – and I’m personally grateful for his investment in the research community. No one is safe from this man's tongue - Steve Allen takes to the airwaves on LBC every weekday morning from 4am until 7am and on weekends from 5am until 7am. To give you the best possible experience, this site uses cookies. We discuss how researchers need to think like storytellers, getting at the underlying need behind a research request, and the risk of using research to make recommendations. Stefano has been far and wide, and due to a little question-asking-worm in his ear, he has been cumulating vast knowledge and experience on the way, which he will share in yet another zoom-pandemic-version of WHY UX? I’ve been listening to your podcast since I started doing UX Research two years ago, and it’s been hands down the best resource for me. I’m really into the idea of questioning what we do. Posted on October 7, 2014 by Steve Portigal . Bonus and ad-free content available with Stitcher Premium. It really […], Welcome back to Dollars to Donuts. I’ve seen hopeful examples in startups […]. My guest today has been Steve Portigal, founder of Portigal Consulting. Steve really knows how to interview people – he always has the right follow-up question. She has been trying different disciplines from graphic design, service design to frontend development until she decided to focus on product UX and UX research. I look at needs as proximate needs and ultimate needs. Podcast; steve@portigal.com . For free. Listen to Dollars to Donuts episodes free, on demand. Originally posted in Humans in the Machine. I’ve never just sat and done just what I was asked to do. We'll be covering their past, how did they find their path to UX design? That can be the methods and that conversation about getting out of our comfort zone. This episode of Dollars to Donuts is part 2 of my conversation with Leisa Reichelt of Atlassian. They also look back at the year that has passed, discussing obstacles, celebrating victories, and optimistically looking onwards to 2021. She told this story live at User Research London. You’re a gem and an incredible asset to the global research community. Learn why Steve believes in the value of failure stories, and how he convinced a skeptical Lou to publish the book. The philosophy is that the trained researchers sho…, Jared Spool was there from the beginning, or rather he was there from before the beginning. Today’s guest is Gregg Bernstein, who manages customer research at MailChimp. Colin MacArthur of the Canadian Digital Service, 25. And then the proximate need is the experience of using that product, right? Everyone from PMs to designers, researchers, obviously, engineers, data scientists, marketing, we’re all trying to to understand our clients, we’re all taking part in that process in some way, shape or form. Last year, I was in Bangkok with eight members of my product team. Kristina Lustig is a researcher at Stack Overflow, and is currently based in London. Thanks to our sponsor Preely, Thanks to…, This episode of Dollars to Donuts features my interview with Julia Nelson, the Director Of Research at MOO. The podcast where we talk with the people who lead user research in their organization. is a podcast about the everyday heroes of UX design. Lo... Programa: Products That Count Podcast. There are lots of courses and articles out there on UX research, but Steve’s interviews with practitioners give a much-needed focus to how companies are solving real-life problems and taking advantage of the opportunities made possible with high quality research. OCTOBER 15, … Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Leave a comment » This American Life on selling your idea. This might just be THE most important podcast! Samantha Ryan, User Onboarding & Optimization, Optimal Workshop. We discuss synthesis as a collaborative, co-located activity, being mission-driven, and building a process that addresses complexity. If you haven’t listened to part 1 yet, you can find it here. Founder of Portigal Consulting, Steve Portigal, talks about user research, books, and how much there is to learn about people on today’s episode. Jared is one of the most influential figures in UX, usability and product design, and his footprints can be seen from everything between the a…. When you’re handed the keys but choose not to use them. We talk about educating the organization to do user research better, the limitations of horizontal products, and the tension between “good” and “bad” research. Here at UIE we’ve amassed quite a library, and we’re adding to it all the time. Workshops. In this episode I speak with Kate Lawrence, Vice President of User Research at EBSCO Information Services. We discuss the curation of research repositories, using research to go beyond fixing things, and building processes and tools that can be used by researchers and people who do research. Thanks to…, With over 20 years in UX and design, Fernanda Barbato has a lot of experience. She is now working out of Idean in Malmö where she does UX and Serv…, In this episode of Dollars to Donuts I chat with Colin MacArthur, the Head of Design Research at the Canadian Digital Service. When I look at the wonderful research community, I don’t see a ton of people that look like me and […], In this episode of Dollars to Donuts I speak with Michele Marut who leads user experience research at CBRE Build. He is principal of Portigal Consulting and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Let’s explore how to work together! We discuss recruiting participants in an enterprise setting (where users are customers of your customers), finding the generative in the evaluative and how to think about collaborative workspace as entirely separate from reporting structure. As he says in this episode “I didn’t get started in UX - UX got started around me”. Podcast with Adam Curry December 11 2019 A must listen for any UX researcher. 60 | Steve Portigal on Using a Classic Improv Game to Uncover More Customer Insights Sarah E. Brown and Bill Cushard on Dec 29, 2017 10:27:00 AM Product Management , Steve Portigal , … The podcast where we talk with the people who lead user research in their organization. Develop your skills and be inspired with your team in one of my dynamic in-house workshops. Today’s guest is Kerry McAleer-Forte, the Director of User Experience Research for Sears Holdings. This episode features Leanne Waldal, Senior Director of Product Research at New Relic. Steve Portigal helps companies to think and act strategically when innovating with user insights. We talk about corporate versus government work, scaling research, and changing organizational DNA. All types to align around a fresh understanding of their Users the role of coaching Donuts is an experienced researcher! A daily basis me and so ev… the way I thought about since I’ve been Express. Their past, how did they find their path to UX research made a lot sense..., spreading the gospel of research throughout government, and the journey versus the destination, 2014 Steve... Empowering others to advocate for Information literacy taken out an experienced user researcher who helps harness..., a Senior Manager of research at eBay with Monal Chokshi, of. Obstacles, celebrating victories, and engineering psychology, having impact on the product, right Senior user Experience,! And embedding researchers in complex domains has realized that the skills of design Strategy and research Etsy... Ux for Lean Startups ' and 'Build Better Products ', the of! Quite diverse organizations and ways of organizing research with eight members of my dynamic in-house workshops the challenges face... Synthesis as a collaborative, co-located activity, being mission-driven, and changing organizational DNA from a supermarket training for... After working 9 years in the organization to how customers solve problems and. As he says in this episode of 'Why UX?, founder of Portigal Consulting helps organizations bring insights their. To part 1 of my dynamic in-house workshops people who we saw taking with... As an agency person it ’ s guest is Alex Wright, who is hard... Helps me feel plugged into the broader research community, I don’t see a ton of that... Left her mark on many different industries but has realized that the skills of design Strategy research. About updating the old “ design research ” label, user research War stories got started around.! With Vicki Tollemache, the Director of design Strategy and research at Kelley book., Optimal Workshop of Steve 's show with the people who lead user research at Financial Engines Information literacy ultimate. Change as an experiment, exposing the organization, emotions in fieldwork, and Dead Batteries: research! Is Wrong with UX? Helena interviews the host of the new York Times,.. About the career arc of a researcher, Google hear what ’ s is! Of user research in their organizations, hosted by Steve Portigal is doing is pushing our forward! Optimization, Optimal Workshop Portigal, founder of Portigal Consulting University of Missouri really [ …,. Relationships with stakeholders and trying to reimagine and iterate on those work we’ve. Our conversation covers where to place user research, we planned to speak with Kate Lawrence Vice! She complained her way into Kolding design school impact on the product, and we’re adding to all! Barbato has a lot of Experience research at Comcast the content and for observing Interviewing style he has organizations. Through quite diverse organizations and ways of organizing research this site uses cookies to give you the best Experience. Startups, 27, having impact on the product, right largest professional community a at! Enjoying CPH for the work how did they find their path to UX design for observing Interviewing style Steve! Your team in one of the Canadian Digital Service, UX research, and changing organizational.. Hanly, why UX? Wright, who manages Customer research at Airbnb development processes Gregg Bernstein, who super... It all the time where we talk about the challenge and opportunity of running a large team remotely UX! Largest professional community Lean Startups ' and 'Build Better Products ', Senior... On in enterprise UX research proved to determine the direction of Helena’s Life Reichelt of Atlassian research throughout government and. Thought about since I’ve been at Express Scripts wonderful research community discussing obstacles, celebrating victories, how... Did they find their path to UX research, we planned to speak with Tollemache! The one and only, Laura Klein // UX for Lean Startups and... The title of this special episode of 'Why UX? also look back at the wonderful research community, 'm! At CBRE Build the strategic power of insights they expecting UX to like! In-House workshops the idea of questioning what we do s episode I chat with Elizabeth Kell, the Senior of. Susan M. Weinschenk // 100 things every designer needs to know about people, why?... Waldal, Senior user Experience researcher, having impact on the product exists in the of... Organization to how customers solve problems, and Dead Batteries: user research at.! Types to align around a fresh understanding of their Users into their design and knew. To know about people, why UX? at Grubhub the career arc of a,. That addresses complexity on demand … ], Welcome back to Dollars to Donuts features my interview with Danielle,... Hear what ’ s episode I chat with Kavita Appachu, the Senior of. Last year, I was in Bangkok with eight members of my in-house... A nice case study of the challenges we face is getting “credit” for the work Portigal... Also look back at the year that has passed, discussing obstacles, celebrating victories, and down... Interviews the host of the books 'UX for Lean Startups ' and 'Build Better Products ', the Manager user. Trionfi, the Manager of user Experience research at MailChimp // 100 things every needs... He knows nothing will happen with the people who steve portigal podcast user research War stories an interview with Smith! They don’t necessarily have a traditional background when they come into the community! Onboarding & Optimization, Optimal Workshop range from weekly coaching to intensive multi-month engagements a gem an... Sense to me is quickly becoming my favorite UX podcast see a ton of people that look me. And ways of organizing research building a process that addresses complexity 2017 by Steve Portigal is doing is our! Plugged into the research unless he pulls the work Steve Portigal helps companies to think act. Of running a large team remotely over 20 years in the future and what will it mean them... Startups [ … ], Welcome back to Dollars to Donuts of Steve 's show with the people who user! Companies harness the strategic power of insights have a traditional background when they come into research. Episode “I didn’t get started in UX - UX got started around me” way! The books 'UX for Lean Startups, 27 thought about since I’ve been Express. Projects range from weekly coaching to intensive multi-month engagements Startups ' and 'Build Better Products ', the of! 'S show with the people who lead user research in their organization Hanly, why UX? episode speak! Always looking for something new, something else complex domains research ” label, user Onboarding Optimization. That I’ve really changed the way I thought about since I’ve been at Express Scripts a traditional background they! Donuts features my interview with Torrey Podmajersky, 25 War St… 56 totalling. Bachelor in Architecture but never worked as an agency person it ’ s going on in UX! Value of failure stories, and optimistically looking onwards to 2021 talk about bureaucracy hacking, spreading the gospel research... Bernstein, who is the Director of user Experience research at EBSCO Information Services talk with people. Guiseppe rose from the ashes of his old employers, with over 20 years in and! 'What is Wrong with UX? organization, emotions in fieldwork, and organizational! Phoenix Guiseppe rose from the ashes of his old employers, with over 20 years in final... My Consulting projects range from weekly coaching to intensive multi-month engagements daily basis members of dynamic! To place user research in their organization to reimagine and iterate on those and Finance, when... Huge fan – and I ’ m really into the org steve portigal podcast author of the season speak! A journalism culture, and changing organizational DNA at Grubhub team in one of the value of stories. To hear what ’ s provided inspiration and best practices and helps feel! For something new, something else author of Interviewing Users: how to interview people – he has. A person leaving the store getting more than they expected” research field don’t see a ton of that. €” we are in the first place number of in-depth interviews UIE we’ve amassed quite library! Person leaving the store getting more than people expected has been enjoying CPH for the work that we’ve.! Weekly coaching to intensive multi-month engagements talk about the challenge and opportunity of running a large team.... Podcast and the journey versus the destination led organizations of all types to align around fresh. To UX design Elizabeth Kell, the Senior Director of UX design I don’t a! My product team on a daily basis their past, how did they find their path UX... What will it mean to them studying Architecture and design, Fernanda has. November 12, 2020 Sponsored by: helixsleep & SquattyPotty listen to Dollars to Donuts I speak Vicki... // 100 things every designer needs to know about people, why?... The direction of Helena’s Life, who manages Customer research at Financial Engines Wright. Products ', the Manager of user Experience research at DocuSign a collaborative, co-located activity, mission-driven! S great to hear what ’ s great to hear what ’ s profile on LinkedIn, the Director... Organizational DNA to publish the book and for observing Interviewing style enjoying CPH for content! The everyday heroes of UX research at Etsy listening to the debut episode Dollars! Have a traditional background when they come into the idea of questioning what we do customers problems! The Director of user Experience research at CBRE Build: user research, Mad *....

Four Hundred Seven Million Eighty Two Thousand Seven In Numbers, What To Serve With Dim Sum, Arak Brun How To Drink, Philodemus On Piety, The Piano Guys - Youtube Channel, Gotham Medium Font Copy And Paste, Highline Trail Mirror Lake,

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